When you talk, are you telling, selling, or dialoguing?
Every time with speak, we are engaging one of three types of conversation. If we want to make progress, it is vitally important to be aware of how we are communicating and how that will affect the outcome of a discussion. The human mind is built to quickly assess...
Everybody In: Rebuilding Work that Works for Everyone
Major U.S. Corporations are planning their corporate citizenship for 2022, with a staggering 94% committing to increasing or maintaining their charitable giving for the year. The driving force behind this generosity is social issues—specifically racial equity. While...
How Employers Can Be Part of the Solution to Unintentional Racism
Last week, I wrote an article about how the compensation system perpetuates and exacerbates racial (and gender) wealth gaps. Without knowing it, companies (and employees) are participating in retirement plans that are one of the biggest reasons that people of color...
Highest and Best Use for Human Capital (Part II)
How can organizations invest in people to achieve optimal productivity? Part I of this article explores how the commercial real estate world tests and appraises property based on its potential instead of its current condition. This sequel will apply those principles...
Highest and Best Use for Human Capital
In the commercial real estate world, there is a core concept called “Highest and Best Use” (HBU). Economists such as Irving Fisher conceptualized the idea of maximum productivity (though it had been discussed as early as 1831) in the late 19th and early 20th...
Best Ideas 2021: How to Give Workers a Raise without Spending More
For many employers, 2021 has been a year of frustration. Adjusting to COVID restrictions and dynamics has been challenging enough, and supply chain issues, labor shortages, and employee disengagement have piled on, leaving executives feeling like there is nothing...
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